Any defective material, upon communication and agreement with Memphiscom snc, must be returned within 14 days of receipt in the original packaging to our address. The fresco will be immediately examined by us. Any defects attributable to us will be replaced and returned completely at our expense.

• Right of withdrawal
The purchaser can exercise the right of withdrawal within 14 days of receipt of goods by sending an e-mail or a registered letter with return receipt to Memphiscom Snc, largo ‘815 n. 12 – 62029 Tolentino (MC), including:

– a clear intention to withdraw by using the benefits granted by law,
– an indication of the product and the reason for withdrawal,
– details of the tax document issued at the time of delivery,
– details for payment of the reimbursement, the name of the financial institution and the Iban Code.

For reimbursement of the consideration, at their own expense the purchaser must return to the sender, within the term of 14 days from receipt of goods, the product for which they intend to exercise the right of withdrawal. The goods must be accompanied by the tax document attached at the time of delivery. To exercise of the right of withdrawal the products must be returned intact and in the original packaging.
Having checked the integrity of the goods, we will refund the price of the product under the right of withdrawal within 30 days of receipt of these goods. The costs of our shipment and of the return will not be reimbursed, therefore they will be borne by the buyer.

• Disputes
In the event of a dispute, the sole jurisdiction will be the Court of Macerata, Italy.